18 July 2019
Overnight we have been advised that NGI / EcoSoya Advanced Wax have closed their doors after 20 years of business.
Waxes that are affected:
We have stock still available to our customers, which we are managing.
All Aust. Candle Making have a strong focus on our customers with Support, Education & Supply.
What do I do next?
While we will have Advanced Wax in stock for a while, it is a good idea to also start experimenting with other waxes and find what works best for you moving forward.
Each wax has its own unique characteristics but thanks to our extensive testing we have notes on what we have found to be there best pour temperatures and methods of working etc. Keep an eye on our Facebook page where we will be talking about different waxes, and adding/blending your own to create the most perfect wax for you. Take a look at some articles we have already written on perfecting waxes here
Statement from NGI / EcoSoya:
I’m contacting you with a heavy heart. It is with deep sadness that I say we at NGI/EcoSoya are now going out of business after over 20 years. Being part of the candle industry, I know what this means for you and I am truly sorry for the resulting hardship that this causes. Please know that we have done everything we can to keep you supplied. This action is not by choice and comes as a result of a series of situations.
As you know, in late 2016 our manufacturer abruptly and with only a few weeks notice discontinued making our waxes leaving us and you with no supply. For many years prior to that, we had been searching for parallel manufacturing with no luck. As if by a small miracle, in late 2017/early 2018 we successfully found and worked very hard with another key component supplier to properly produce our very unique chemistry and supply came back. All was going great again until this new supplier, for unknown reasons, stopped producing the quality we needed to provide you with successful well performing wax.
As a result we are unable to secure supply with no apparent recourse, resulting in our closure. EcoSoya soy waxes are still unparalleled in performance and NGI is credited with creating the soy wax industry. Honors that I will cherish!
Please know that I, and my team, greatly appreciate your support, patronage and loyalty over the years. It is with tears in my eyes that I say “It has been an honor and pleasure to be part of the candle industry and to work with you.”
I wish you great success and all the best.